PERSONAL DATA MANAGEMENT POLICY
This personal data protection policy applies to the site
internet https://www.t-nb.com/fr and explains how your data is collected, used and what your rights are regarding the processing of your data.
The T'nb Group is responsible for processing the personal data of
external communication, within the meaning of Regulation (EU) 2016/679 of 27 April 2016.
This processing is referenced in a register maintained by the data protection officer.
data designated by the Data Controller and based on the interest
legitimate pursuit by the latter, namely to present and explain the activities that it carries out
in work.
You can contact us for any additional information or to exercise your rights by writing to the following address: info@t-nb.com.
WHAT PERSONAL DATA DO WE COLLECT?
T'nb SA FRANCE may collect data that you provide to us directly, for example when you order products, when you subscribe to our newsletters, when you contact us through the "Contact us" section, "Join us" or by any other means of contacting us. This personal data may include in particular: name, first name, position, postal address, email address, identity document data, password, telephone numbers, banking data, IP address, browsing data, history of preferences and interests, products viewed, elements relating to the monitoring of your requests, professional experience, training, photos, your choices regarding cookies and commercial solicitation.
WHY DO WE COLLECT YOUR PERSONAL DATA?
When T'nb SA FRANCE collects your personal data, it does so for specific, legitimate, determined and transparent purposes.
T'nb SA FRANCE is required to process your data on the following grounds and for the following purposes:
- Legal basis for the performance of our contractual obligations
The data collected by T'nb SA FRANCE is intended for the complete execution of your order, invoicing, information on return tracking, customer accounting, recovery, complaints, dispute management, insurance management.
- Legal basis for your consent
The data collected by T'nb SA FRANCE is used for the purpose of organizing competitions, commercial prospecting/marketing (segmentation, targeted advertising, newsletters, etc.). When the processing is not based on the legal basis of legitimate interest, T'nb SA FRANCE places cookies for the purpose of proposing standard and personalized advertising and content, measuring the performance of advertising and content, audience measurement, market research and product development. T'nb SA FRANCE uses recommendation and personalization technology to improve your experience by offering you content and offers that are most suited to your interests. The recommendation technology is based on your browsing data and/or your order history.
The data collected is also intended to allow you to use your customer area.
- Legal basis of the legitimate interest pursued by T'nb SA FRANCE
The data collected by T'nb SA FRANCE is used for the purpose of controlling possible fraud, managing product reviews, managing unpaid bills, analyzing statistics, technical operations (standardization of postal addresses, enrichment, deduplication), monitoring the quality of our services and may also be used for commercial/marketing prospecting purposes when you are a professional or have already purchased a product (segmentation, targeted advertising, newsletter). T'nb SA FRANCE also places cookies to ensure the proper functioning and ongoing improvement of our website and its functionality when your consent is not required.
HOW DO WE COLLECT YOUR PERSONAL DATA?
On our website
We collect your data on our site through our online forms, as well as when you create your online customer account or modify your information in your customer area. We also use "Cookies", to find out more and know the procedure to follow to manage cookies: see the Cookies policy.
HOW LONG IS YOUR DATA KEPT?
T'nb SA FRANCE keeps your data for a period strictly necessary to achieve the purposes. The data from the active prospecting database is kept for three years from your last activity recorded on the site. The data is kept for the time necessary to pursue these purposes, to comply with our obligations (such as the retention of accounting documents and supporting documents under Article L 123-22 of the French Commercial Code), and to the rules of prescription applicable depending on the nature of the rights concerned.
SECURITY
When you browse our website, data is encrypted via an https protocol.
Regarding your customer area, you must follow the password creation instructions provided. If you forget or lose your password, you must follow the instructions for resetting it.
Your data is stored on secure servers located in the European Union.
RECIPIENTS OF YOUR DATA
T'nb SA FRANCE, as the controller of the processing carried out on your personal data, uses subcontractors to whom we transmit your data for the performance of various missions:
- logistics for the delivery/collection of our equipment;
- customer relations in the context of customer relationship management, our quality surveys, the provision of our services, and the subcontracting of IT services;
- marketing as part of our commercial communication operations;
- statistical analysis and digital tools;
- payment services;
As data controller, T'nb SA FRANCE ensures that subcontractors secure personal data. The data collected may also be transmitted to third parties, such as: judicial or administrative authorities, banks, auditors, lawyers, insurers, experts.
COMMUNICATIONS YOU MAY RECEIVE
You are required to provide your postal address, email address and/or mobile phone number when you create your account on our site and/or when you register your email address for the newsletter. You can receive offers from T'nb SA FRANCE by these different means if you are a professional or if you have purchased a property on the legal basis of legitimate interest. In other cases, you can only receive offers if you have previously consented to them.
You can object to this use immediately by reporting it at the time of collection of your data or subsequently by exercising your right of opposition.
If you are an individual, you can make your choice when creating/modifying your online account, or directly by contacting the following address: info@t-nb.com.
YOUR COMPUTER RIGHTS AND FREEDOMS
In accordance with EU Regulation 2016/679 of 27 April 2016 and French Law No. 78-17 of 6 January 1978 as amended, you have the right to access, rectify, erase, limit, oppose and port information concerning you. You have the right to define guidelines regarding the fate of your personal data and how you wish your rights to be exercised after your death. You also have the right to lodge a complaint with the CNIL. If you believe, after contacting us in this regard, that your rights relating to your personal data have not been respected, you can submit a complaint to the Commission Nationale de l'Informatique et des Libertés (3 place de Fontenoy - TSA 80715 – 75334 Paris cedex 07 - telephone: 01 53 73 22 22).
EXERCISING YOUR COMPUTER RIGHTS AND FREEDOMS
If you no longer wish to receive advertisements you can:
Click on the unsubscribe link at the bottom of each advertising email sent.
Apart from this case, you can exercise your rights by sending your request to info@t-nb.com . A response will then be sent to you within 1 month of receipt of the request.
We specify that certain information concerning you cannot, for legal reasons, be modified or deleted from our databases. T'nb SA FRANCE may also demonstrate, where applicable, that there are legitimate and compelling reasons to continue the processing which prevail over the rights and freedoms of the person concerned.
